Who we are

San-K Med is a medical and wellness centre based in Kimberley, South Africa. Our website address is:

https://www.sankmed.co.za

We are committed to protecting your privacy and handling your personal information with care, integrity and confidentiality.

Information we collect

Depending on how you interact with our website, we may collect personal information such as your name, email address, contact details and any information you voluntarily provide through forms or enquiries.

In the future, if secure patient portals or medical upload features are added, additional personal or health-related information may be collected strictly for healthcare and administrative purposes.

Comments

If visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This helps us with spam detection and site security.

An anonymised string created from your email address may be shared with the Gravatar service to check whether you use it. The Gravatar privacy policy can be viewed at:

Privacy Policy

Once approved, your profile picture may be visible to the public alongside your comment.

Media uploads

If you upload images or files to the website, we recommend avoiding files that contain embedded location data such as EXIF GPS. Visitors to the website may be able to download and extract this information from publicly available files.

Where medical or personal documents are uploaded in the future, these will be handled through secure systems and access will be restricted to authorised personnel only.

Cookies

Our website uses cookies to improve your browsing experience.

If you leave a comment, you may choose to save your name, email address and website in cookies for convenience. These cookies last for one year.

When you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, cookies are used to save your login details and display preferences. Login cookies last for two days, and display preference cookies last for one year. Selecting “Remember Me” will keep you logged in for two weeks. Logging out removes these cookies.

If you edit or publish content, a cookie may be saved to indicate the post ID of the content you edited. This cookie contains no personal data and expires after one day.

Embedded content from other websites

Pages on this site may include embedded content such as videos, images or articles. Embedded content behaves in the same way as if you visited the other website directly.

These external websites may collect data about you, use cookies, embed third-party tracking and monitor your interaction with their content, especially if you are logged in to their platform.

Who we share your data with

We do not sell or trade your personal information.

In limited cases, data may be shared with trusted service providers who assist with website functionality, security or communication, and only where necessary.

If you request a password reset, your IP address may be included in the reset email for security purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely to allow us to recognise and approve follow-up comments automatically.

If you create an account on our website, the personal information you provide is stored in your user profile. You can view, edit or delete your personal information at any time, except for your username. Website administrators may also access and manage this information where required.

Medical or health-related information, if collected in the future, will be retained in line with healthcare regulations and legal requirements.

Your rights over your data

You have the right to request access to the personal data we hold about you, including receiving a copy of that data.

You may also request that we correct or delete your personal information, subject to any legal, administrative or medical record-keeping obligations.

To make a request, please contact us using the details provided on our website.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Any future medical or patient data systems will be hosted on secure platforms designed to protect sensitive information.

Changes to this policy

This privacy policy may be updated from time to time to reflect changes to our website, services or legal requirements. Updates will be posted on this page.